A live chat is a real-time way of communication between a web hosting company's support crew and its clients. It's a very efficient method to get some info about the web hosting services or get some issue resolved because you're speaking with a live agent. The advantages of using a live chat service rather than calling or opening a ticket are the smaller possibility of errors at the time you exchange data such as usernames or domain names, the more rapid response time as the communication is real-time and the fact that you do not have to stay on the chat constantly - you are able to do something else while the representative examines the issue involved. Furthermore, you are able to connect with a live chat room from any computer that's connected to the world wide web, avoiding the telephone rates that you will have to pay in case you are calling to another country.

Live Chat Support in Cloud Web Hosting

We supply a live chat assistance service for all of the Linux cloud web hosting packages that we offer and we are able to help you with almost everything live. In case you do not have an account with our company yet, we are able to give you more info about the packages to help you to pick the most appropriate plan. In case you are a current customer, we are able to help you with any general or billing issue in addition to with a number of common technical problems, for instance an e-mail address setup in a desktop email client. If you can't give us a call for some reason or you're in a country where we do not have a local phone number, our live chat is the best choice to contact us. Needless to say, some problems require extra time to examine and test, which means that you'll have to open a support ticket to our technicians, but nonetheless, we are able to save your time and help you with quite a lot of problems on the chat.

Live Chat Support in Semi-dedicated Hosting

Thanks to the live chat support service that we offer with all our Linux semi-dedicated packages, you'll be able to find the the right answers for any questions you may have or have a lot of problems dealt with right away. Our service is online each and every day, so you will be able to talk to a representative even on weekends and holidays. In case you are unsure which plan would be better for your web sites or if our hi-tech cloud hosting platform covers some system requirements, you can join our live chat prior to purchasing anything. If you're a current customer, you are able to find more information about billing issues, account settings as well as a variety of common tech problems you may encounter, for instance if you are unable to set up an email account in a client on your computer. Our live chat can save you plenty of time regardless where you are or when you get in touch with us.