Support Channels

  • Video Tutorials
  • Video Guides

  • Learn speedily the simple methods to manage a file or transfer a database through our collection of step by step video training.

  • F.A.Q.
  • A F.A.Q. Section

  • We provide you with an easy–to–use Frequently Answered Questions section where there are various solutions to the most commonly asked questions.

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  • Ticketing System
  • A Ticketing System

  • The technical support team is on–line 24/7 to provide answers to your requests. You are going to receive a solution within less than 60 minutes after the ticket application.

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Forms of Help and Support

  • Shared Hosting Support
  • Cloud Web Hosting Help

  • If you need support administering your Linux cloud web hosting packages account, or need more resources for your sites, simply let us know and we’ll give you the right response.

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  • VPS Hosting Support
  • VPS Hosting Support

  • Assuming that you encounter difficulties utilizing your SolusVM admin interface, or with any of the free scripts the VPS comes pre–installed with, just notify us.

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  • Dedicated Hosting Support
  • Dedicated Web Hosting Help & Support

  • You feel the need to improve the setup of your dedicated hosting server? We are working 24 hours a day to provide support to you.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • If you have any difficulties with your semi-dedicated server or need assistance with a particular challenge, don't think twice to call our seasoned staff of support engineers. They are on hand 24/6, ready to assist you.
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