Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Giving good quality support promptly is our main priority, so we support each Linux cloud web hosting packages plan with a one hour ticket resolution warranty. At the time you supply a ticket or send us an e–mail, our client support crew will do all they possible can to present the most adequate answer to your case and to offer you information in a timely fashion.

  • Top quality support service

  • A Top–quality Support Service

  • You are able to email us 24x7x365 with any question you may have to do with our offerings. We have got employees present at all times to give you support every time necessary. You can utilize the ticket system or send us an e–mail any time, or pick up the telephone or use the online chat during working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel offers a detailed knowledge base that is incorporated into all parts. In each part, you will find a Help control key which will load for you a list of step–by–step online classes on how to take advantage of a specific function or carry out a certain action. Additionally, we have crafted guide clips that will help you get a better idea of the Control Panel’s interface.