Q: What does the web site migration service entail? Will my web site be safe?
A: The web site migration service provided by Universal Host Inc is completely free and consists of moving all your web files, databases and e–mails from your current provider to your brand new web hosting account with us. We’ll also fine–tune all the configuration settings required for your websites to be fully operational on our avant–garde cloud hosting platform.Our techs are completely capable of moving just about any website. With years of experience in the industry, they are experts in the inner workings of our hosting platform, our Control Panel and all other well–known Control Panels. For them, moving a custom web application with multiple custom libraries is as easy as transferring a plain WordPress weblog.
Q: Just how long will the web site migration procedure take?
A: While we cannot give you an exact time interval, since there are plenty of factors, including the physical size of the files and databases, the location of the present host’s server, the complexity of your site and the current workload of our Website Migration Department, etc., we will do our very best to move your site within 48h, and in some cases – within 24h (when the content is not very large).
Q: My personal privacy is important to me. What info do you need to have?
A: Yeah. We will need to have the name of the site that you want us to migrate. We’ll also require a way to log into your current hosting account so that we can get the files pertaining to your site.
Q: My old web hosting account has sensitive data inside. How can I trust you?
Q: How about downtime? Will my website be unavailable?
A: Your web site will work just like it did before with your former web hosting provider. After we are done with the transfer, your website will be configured to work on our hosting platform and we will alert you to preview it. If it is working properly, all you will need to do is update the name server resource records corresponding to your domain. Your web site will be migrated to us without any downtime whatsoever.
Q: Will my present web hosting provider have to do anything?
A: No. Aside from your login credentials for the Control Panel, we won’t need anything. We will never touch base with your hosting provider. They won’t know anything about the transfer either.
Q: Which web hosting providers can you transfer data from?
A: We can migrate your web site from any web hosting provider or any Linux–powered web hosting platform provided that we can acquire access to the Control Panel and there is FTP access available.The only web sites that we cannot migrate are the ones based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.