Service Uptime Guarantee in Cloud Web Hosting
We guarantee 99.9% service uptime for each cloud web hosting account on our web servers. We take advantage of a high-tech cloud hosting platform in which each part of the web hosting service is handled by an independent group of web servers, therefore if one machine fails, the other ones within the cluster will take over instantly. The cloud platform also decreases the overall load tremendously, so the website hosting service is much more stable in comparison with a service where everything runs on only one machine and your websites are going to perform in the best possible way. In addition, we have redundant Internet lines and diesel backup generators to ensure that your sites will remain online no matter what. Hardware and software firewalls guarantee the proper operation of our servers in case there is DDoS attacks while in the case of any software trouble, we have admins overseeing the web servers 24/7.
Service Uptime Guarantee in Semi-dedicated Hosting
Our semi-dedicated server plans feature a 99.9% uptime warranty. As a matter of fact, you will not notice any downtime or service interruptions at all due to the fact that we use an innovative cloud platform and instead of handling everything on a single server like most companies do, we have independent clusters of web servers that control each service - files, e-mail messages, Control Panel, databases, and so on. We have a custom load-balancing system, so our hosting service is far more stable than what you'd ordinarily find available on the market. To make sure that nothing will disturb the work of your websites, our server facilities have diesel backup generators and several different Internet providers. We also have hardware and software firewalls to prevent DDoS attacks and admins keeping track of the servers 24/7 to handle any software issue that may appear.
Service Uptime Guarantee in Dedicated Web Hosting
All of our dedicated solutions feature a 99.9% hosting server and network uptime guarantee and repairs and maintenance procedures are contained in the other .01% of the time. We test each server extensively before we hand it over to the customer and we use new hardware components to avoid any possibility of hardware failures. Any unforeseen software troubles can be resolved straight away by our system administrators as they keep tabs on all servers 24/7. In order to avoid infrastructural difficulties, our data center facility in the downtown area of Chicago takes advantage of powerful diesel backup generators, while the connectivity to the web servers is ensured by redundant fiber lines from several backbone Internet providers. To be on the safe side, we have software and hardware firewalls, so even if your Internet sites are flooded, we can react quickly and filter the unwelcome traffic before it reaches your dedicated server and interferes with the proper work of your sites.