Although the hosting service provided by the different companies is de facto identical, every provider has their own platform with its own modifications and different ways to complete certain procedures. That is why, an information-ridden knowledge base would be unbelievably helpful both for people with zero practical experience and for technically advanced users who will sooner or later find out how specific tasks are completed, but will lose some time meanwhile. The purpose of such a knowledge base is to help make the service fast and simple to use, saving users a lot of time and effort. The outcome is more gratified clients, since they can swiftly find the info they need, and substantially less work for the technical support team members, because typically the vast majority of the queries and issues that customers have got are already outlined in the knowledge base. Provided that the articles are adequately written and cover more topics, you’ll be able to learn more not only about your own account, but also about the hosting service in general.

Extensive Online Documentation in Cloud Web Hosting

All Linux cloud web hosting packages that we’re offering include an elaborate knowledge base where you can find all you should know about your web hosting account. Regardless of whether you’d like to create a brand new MySQL database, to redirect a domain name by means of an .htaccess configuration file or to create an e-mail account on your desktop computer or phone, you can just check our step-by-step help articles and all the information that you need will be there. When you go to a particular section of your Hepsia Control Panel, you can see articles that are related to the features that you can access through it. In case you would like to check the complete article collection and get informed about all the features that Hepsia offers, or only to read general information about the web hosting service, you can browse the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve done our utmost to encompass any predicament that you could stumble upon, but if you don’t find the information that you require, you can always touch base with us, as our technical support staff is available to you 24x7.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia hosting Control Panel, which is included in our Linux semi-dedicated packages, will permit you to access the detailed online help documentation that we have compiled for you. The articles feature generic info on our hosting services, informational manuals about the various functions that you can access, as well as troubleshooting guidelines that can help you rectify common problems that you might confront. The topics that we’ve included cover pretty much everything, from simple things such as how to host a new domain name in your account, to more complex ones such as which SSH commands are allowed on the semi-dedicated servers. Articles that are dedicated to the features of a certain section of the Control Panel will always be available on the right-hand side of the page that you’re on, while the entire article list can be accessed through the dedicated Help section.